--- title: "Custom CRM Systems | From £1,999 | Build My Digital" description: "A custom CRM for UK local businesses: every enquiry in one pipeline, customer records with history, click-to-call and follow-ups. From £1,999." canonical: https://buildmydigital.co.uk/custom-crms/ --- A custom CRM for UK local businesses: every enquiry in one pipeline, customer records with history, click-to-call and follow-ups. From £1,999. Source: https://buildmydigital.co.uk/custom-crms/ [Home](https://buildmydigital.co.uk/) · Custom CRMs # Every enquiry and customer on one screen. When enquiries live in a phone, an inbox and a spreadsheet, it is easy for one to slip. We build one system around your own jobs that shows where every customer stands, follows up for you and gives you a list each morning of what needs you. Websites built free for local businesses. Then the systems that get you booked. £39 a month keeps us working on it to bring you more customers. No minimum term. ## An example CRM, working through a day. Built eighteen ways. Pick the kind of business closest to yours: the look, the screens, the words and the jobs it handles for you change with it. Example data: the business, its customers and every figure are made up. Some parts shown, such as the diary, deposits, rebooking reminders, call answering, review requests and Instagram DM answering , are built to order or are separate services, and are quoted before we start. ## The parts we already run every day. We run our own business on a system we built with these parts, so every CRM we build for you starts with them. - A pipeline with every enquiry in one place, so you can see where each one stands and what happens next. - A record for every customer, with the history of what was said and sent to them. - Click-to-call from the record, with the outcome of each call saved on it. - Follow-ups that go out on their own, on the timing you choose. - Reminders for the callbacks and follow-ups you set. - A daily list of what needs you today. ## Added when your business needs them. These are built for your business and quoted before we start: a quote builder, invoices, a page where your customers see their own quote and booking, a drag-and-drop job board, van tracking where your tracker lets us connect to it, a team scoreboard with the calls and bookings for each person, and email sync so a customer's replies sit on their record. ## The parts your kind of business uses. ### Salons and clinics Included: client records with your notes and their history, follow-ups, reminders and a daily list. Built to order: bookings in your diary, treatment history, rebooking reminders to clients and deposits. ### Trades For plumbers, heating engineers, electricians, pest control and the rest. Included: every job enquiry in one pipeline, click-to-call with outcomes, follow-ups after a quote or a job, reminders and a daily list. Built to order: quotes, a job board for your vans, van tracking where your tracker lets us connect, and service reminders to customers such as annual boiler services. ### Professional firms For solicitors, accountants and estate agents. Included: every enquiry in one pipeline, client records with their history, click-to-call, follow-ups and chasing reminders, and a daily list. Built to order: matters or listings, document checklists for clients and a client portal. ## A call, then a fixed number. A 20-minute call with Aadam: you tell us how a job goes from first enquiry to paid, and what slips through today. You get a fixed quote in writing before we start. We build in stages and you try each one with your own jobs. Nothing goes live, and nothing is sent in your name, until you have seen it and said yes. Half up front, half at launch. ## From £1,999, quoted before we start. The price depends on which parts you want and how your jobs run. The parts every CRM includes sit at the start of the range, and each built-to-order part adds to it. You see the number in writing before we start, and it does not move. If what you need is really a better website, we will say so and point you at the [free website](https://buildmydigital.co.uk/web-design/) instead, with £39 a month for us to keep working on it to bring you more customers. ## Common questions. ### What is a CRM? A system that keeps every customer and enquiry in one place, with what has been said and what happens next. ### Will my team find it easy? It is built around your jobs and your words. Your team tries it during the build, and we change what they find awkward before it goes live. ### What if I only want part of it? Start with the parts every CRM includes and add a quote builder or invoices later. Each addition is quoted in writing before we start. ### Do you promise more customers? No. You get a clear view of your enquiries and follow-ups that go out on time. What that does for your sales depends on your jobs and your prices. **Custom CRMs: from £1,999, fixed quote in writing.** Every other price is on the [pricing page](https://buildmydigital.co.uk/pricing/). ## What you can hold us to. - We build in stages, and you try each one with your own jobs. Nothing goes live, and nothing is sent in your name, until you've said yes. - You pay nothing on the call. It's 20 minutes with Aadam, and he never takes a payment on it. - The price is on this page: from £1,999, with a fixed quote in writing. ## Get your website, free. Tell us your business name and town. We’ll send back a scan of your current web presence and a preview of your site. The build costs nothing, and you don’t have to book a call to get it. Open Monday to Friday, 7am to 10pm. Calls and WhatsApp answered same day, emails within one working day. Or [book a callback](https://buildmydigital.co.uk/book/) at a time that suits you. Find us on