Home · Plumbers
Websites for plumbers.
A burst pipe doesn't wait for opening hours. Your customers ring the first plumber who answers, so your site's job is to get the phone ringing and answered before the next name on the list.
Websites built free for local businesses. Then the systems that get you booked. £39 a month keeps us working on it to bring you more customers. No minimum term.
Meet the DM setter as a plumbing and heating business. Right now.
This is an example plumbing and heating business with example prices, so you can see exactly how it handles your customers: ask to book in and watch it offer times, hold the slot and confirm it. Yours would run on your own Instagram, trained on your services, your prices and your rules.
Listen to it take an out-of-hours call.
A pipe has gone under the kitchen sink and the office is closed. The receptionist gets the water off, books the engineer, quotes the call-out and answers honestly when the caller asks if it is a person.
A demo we produced for this page. The business, the caller and the booking are made up, and both voices are AI.
Receptionist: Kestrel Plumbing and Heating, you're through to the out-of-hours line. How can I help?
Caller: Hi, yeah, I've got water pouring out from under my kitchen sink. I think a pipe's gone.
Receptionist: Right, let's get that stopped first. Can you get to your stopcock? It's usually under the kitchen sink. Turn it clockwise as far as it'll go.
Caller: Hang on, one sec.
Caller: Okay. Yeah, that's slowed right down. It's off.
Receptionist: Perfect, that's the hard part done. Can I take your name and the address?
Caller: Mark Doyle, 14 Elm Grove.
Receptionist: Thanks, Mark. Dan's our engineer on call tonight, and he can be with you by quarter past eight. Shall I book that in?
Caller: Please, yeah. How much is that going to cost me?
Receptionist: The emergency call-out after six is £95, and that includes the first hour. If it runs over, Dan will talk you through it before he carries on.
Caller: Okay, fine. Sorry, am I talking to a real person?
Receptionist: No, I'm Kestrel's AI receptionist, but you're properly booked in. Dan's got your address, and he'll ring you when he's on his way. Is this the best number for him?
Caller: Yeah, this one's fine.
Receptionist: Lovely. So that's Dan at 14 Elm Grove, by quarter past eight. Keep the water off until he's there. Anything else I can help with?
Caller: No, that's brilliant. Thanks.
Receptionist: You're welcome, Mark. Dan's on his way shortly. Bye for now.
One enquiry, from first ring to Google review.
What the receptionist, missed-call text-back and review engine do together, played through for Dan's Plumbing & Heating.
- 010:00EnquiryExample customer
Helen rings Dan's Plumbing & Heating while Dan is busy: “Can you fit a boiler service in?”
- 020:20Instant replyReceptionist
Answered in seconds as Dan's Plumbing & Heating. If a call is ever missed, a text goes straight back.
- 03Lead savedReceptionist
Helen’s name, number and what she needs are saved, and Dan gets the lot in one text.
- 04BookedReceptionist
Visit with Dan, Tuesday 8:30am, straight into the live diary.
- 05ReminderFollow-up
“Reminder: your visit, Tuesday 8:30am. See you then.”
- 06Same dayReview requestReview engine
Once it’s done, Helen gets a text and an email with the Google review link.
Dan never had to pick up the phone.
Built around how customers actually choose.
Emergency work is won on speed. Click-to-call on every page, your call-out area stated plainly, and a page per job (£89 each): boilers, bathrooms, leaks, landlord certificates. Pair it with the voice agent and the 2am burst-pipe call gets answered and booked while your competitors sleep.
A CRM built for plumbers. Included: every job enquiry in one pipeline, click-to-call with each outcome saved, follow-ups after a quote or a job, reminders and a daily list. Built to order: quotes, a job board for your vans, van tracking where your tracker lets us connect, invoices and annual boiler service reminders to customers. See custom CRMs, from £1,999.
What yours could look like.
One screen for every enquiry and customer, with the follow-ups going out on their own. Examples for every kind of business are on the custom CRMs page.
Example data: the business, its customers and every figure are made up. Some parts shown, such as quotes, the job board, the week view, van tracking, invoices, the assistant, the ads results panel, call answering and review requests, are built to order or are separate services, and are quoted before we start. The ads results panel is an example of the reporting we can build, with invented figures.
Common questions.
- What does it cost?
- The same published prices as everyone else: the website is free and £39 a month keeps us working on it to bring you more customers, service pages are £89 each, every number on the pricing page. No industry surcharge.
- Most of my work is emergencies. Does a website even matter?
- More than anywhere else. Emergency searches end at whoever answers first: a fast site with your number everywhere, a tuned Google Business Profile and a phone that always picks up is exactly the machine that wins that race.
- What would mine look like?
- Ask for your free website: your business name and town is all we need, and you see the standard applied to your own business before it costs you a penny. £39 a month keeps us working on it to bring you more customers once you take it live.
Start with your free website, then the systems that get you booked. Business name and town. That is all we need. Get started or see every price.
Get your website, free.
Tell us your business name and town. We’ll send back a scan of your current web presence and a preview of your site. The build costs nothing, and you don’t have to book a call to get it.
Open Monday to Friday, 7am to 10pm. Calls and WhatsApp answered same day, emails within one working day. Or book a callback at a time that suits you.